Privacy Policy

Effective Date: October 7, 2025

This Privacy Policy explains how Atlier Props Store collects, uses, discloses, and protects personal information when you visit our website, place an order, or interact with our services.

Atlier Props Store is owned and operated by Platonic Systems LLC.

Data Controller:
Platonic Systems LLC
3350 Mclaughlin Ave
Los Angeles, CA 90066
United States

📧 Email: [email protected]
☎️ Phone: (310) 953-2888

1. Information We Collect

We collect information necessary to operate our online store, fulfill orders, and provide customer support, including:

a) Identity and Contact Information

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

b) Order and Customer Support Information

  • Products purchased and order history

  • Order numbers and transaction records

  • Communications with customer support

  • Return, exchange, or warranty requests

  • Photos or other content you submit for order-related verification (if applicable)

c) Payment Information

Payments are processed securely by third-party payment processors such as Stripe.
We receive only transaction status and payment confirmation.
We do not store full credit card numbers, CVV codes, or bank account details.

d) Technical and Usage Data

  • IP address

  • Browser and device type

  • Pages viewed and interactions with the site

  • Cookies, session identifiers, and similar technologies

2. How We Use Your Information

We use personal information strictly for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Shipping products and providing tracking updates

  • Managing returns, refunds, and exchanges

  • Processing payments and preventing fraud

  • Communicating order confirmations, service updates, and support responses

  • Analyzing website performance and improving functionality (using aggregated, non-identifying data)

  • Sending marketing communications only if you explicitly opt in

3. Consent

By placing an order, submitting a support request, or otherwise interacting with our services, you consent to the use of your information for those specific purposes.

Marketing communications are sent only with your explicit consent, which you may withdraw at any time by:

4. When We Share Information

We do not sell, rent, or trade personal information.

We may share information only with trusted third parties necessary to operate our business, including:

  • Payment processors (e.g., Stripe), compliant with PCI DSS standards

  • Shipping carriers and logistics providers (such as USPS or UPS) to deliver orders and provide tracking

  • Operational service providers, including hosting, email delivery, analytics, and IT services, under contractual confidentiality obligations

  • Legal authorities or regulators when required by law or to protect our legal rights

5. Data Retention

We retain personal information only as long as necessary:

  • Transaction and accounting records: retained for at least 7 years to comply with tax and legal obligations

  • Customer accounts and support records: retained until deletion is requested or after 24 months of inactivity

  • Marketing data: retained until you unsubscribe

6. Data Security

We use commercially reasonable safeguards to protect personal information, including:

  • SSL/TLS encryption for data transmitted online

  • Restricted, role-based internal access to sensitive data

  • Secure payment processing through third-party providers

While we take data protection seriously, no method of transmission or storage can be guaranteed to be 100% secure.

7. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our website, including:

  • Session cookies to maintain site functionality and navigation

  • Cart cookies to remember items added to your cart

  • Login or storefront cookies for secure access (if applicable)

You may disable cookies through your browser settings; however, some features such as cart and checkout may not function properly.

8. Your Rights

You have the right to:

  • Access, update, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Request a copy of the personal data we hold about you

California residents have additional rights under the CCPA/CPRA, including the right to know, delete, and be free from discrimination.

To exercise these rights, contact us at [email protected].
We may require identity verification before fulfilling a request.

9. International Data Transfers

Our business operates in the United States.
Your information may be stored or processed in the U.S. or other jurisdictions where our service providers operate, subject to applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.

11. Minimum Age

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes.
Updates take effect when posted with a revised Effective Date. Material changes may be communicated via the website or email.

13. Contact Information

For questions about this Privacy Policy or our data practices, contact:

Atlier Props Store
Owned and operated by Platonic Systems LLC
3350 Mclaughlin Ave
Los Angeles, CA 90066
United States

📧 [email protected]
☎️ (310) 953-2888

CA Entity File Number: 202016110505